Reward Mobile | Support
Find out more about popular features and topics, and find resources that will help you with your Reward Mobile service.
Accounts & Billing
We’re introducing some new ways to protect your Reward Mobile account.
Use Selfcare to monitor your usage, view bills, pay your bill and more.
Reward Mobile is here to help you understand your bill.
To help manage your bill spend, Reward Mobile has introduced spend alerts
Your bill is a tax invoice that can also be used for business purposes.
Coverage
Estimated coverage and speeds should be taken as a guide only.
Critical Information Summaries (CIS)
Click here to view the latest Reward Mobile Critical Information Summaries.
Frequently Asked Questions
Click here for questions and answers regarding Reward Mobile.
Vodafone is making changes to its network that may affect your service(s).
Resources
Click here for the latest Reward Mobile forms and downloads.
Services & Settings
Reward Mobile recommends you utlise the Australian Government’s Translating and Interpreting Service.
Call anyone in the world with Reward Mobile!
Send pictures, photos, and text from your MMS capable mobile phone
Reward Mobile International Mobile Roaming (IMR) is temporarily unavailable.
4G is the 4th generation in the evolution of the Vodafone Mobile Network in Australia.
Click here for key information about managing data usage on your plan.
As a Reward Mobile customer, you have access to voicemail.
In an emergency in Australia, you can always call Triple Zero (000)
Security & Account Safety
Scammers use a wide variety of methods to impersonate legitimate businesses and organisations to obtain personal and private information.
Policies
Reward Mobile is committed to protecting the privacy of your personal information.
Reward Mobile is committed to resolving all Consumer Complaints about our services to your satisfaction quickly and effectively.
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