Tracertrak | What is the best way to use Check-ins? (NGC)
Check-ins overview
Check-ins are a confirmation from a person that they are OK and operating without issue. The absence of a check-in indicates the potential that a person is NOT OK and further investigation is required to ensure the safety of the person in question.
Tracertrak supports three different types of check-in configuration:
- Fixed Check-ins for fixed times during the day with optional check in reminders. These mandatory check-ins are suited for time sensitive risk profiles and must take place at the scheduled time.
- Flexible Check-ins are user-controlled check-ins which provide flexibility and reduces management dependency. I.e. User starts Schedule at a commencement of work or risk and then checks in every hour thereafter.
- All Broadcast Check-ins is useful to detect when a device has stopped sending broadcasts because it is completely stationary OR has failed.
A detailed comparison of the three different check-in types is available in the Check in section of the support material.
Depending on the device being used, check-ins can be configured in the create new profile wizard.
Check-ins are associated with the Missed Check-in Alarm. The users determine how many missed check-ins are needed to trigger the missed check-in alarm and who to notify.
How best to use Check-ins
The premise behind check-ins is if the person is operating without issue, they will check-in at the expected intervals. However, if the person encounters an issue, and cannot physically check in within the expected interval of time, an alarm will register in Tracertrak.
Tracertrak has been designed to detect when someone hasn't checked-in and raise the alarm so the exception can be investigated.