Service & Settings

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  1. Reward Mobile | Translation or Interpretation Service Do you require translation or interpretation services? Reward Mobile recommends you utlise the Australian Government’s Translating and Interpreting Service. The Australian Government’s Translating and Interpreting Service is an interpreting service for people who do not speak English. The ...
  2. Reward Mobile | What is the 4G network? 4G is the 4th generation in the evolution of the Vodafone Mobile Network in Australia. Sometimes, 4G is referred to as a LTE or ‘Long Term Evolution’ network. If your mobile phone is 4G capable, your service will automatically work on the 4G network where available. Where 4G isn’t ...
  3. Reward Mobile | International Calling Call anyone in the world with Reward Mobile! The following call rates apply to our current Reward Mobile Connect and Reward Mobile UItimate plans. If you are using one of our older Reward Mobile plans please contact our Customer Care team for your international calling rates. Zone 1: ...
  4. Reward Mobile | Understanding Mobile Data This support article will give you key information about managing data usage on your plan. It will also provide tips to help you avoid going over your data allowance. How much data will you need?As an estimate, here’s a guide describing how much data you’ll need each month for various ...
  5. Reward Mobile | Multimedia Messaging (MMS) Multimedia messaging (MMS) lets you send pictures, photos, animation and text from your MMS capable mobile phone to other MMS capable handsets in Australia, and to most email addresses around the world. To use multimedia messaging, your mobile phone needs to be configured with the correct ...
  6. Reward Mobile | Voicemail As a Reward Mobile customer, you have access to voicemail. If you are unavailable (your mobile phone is switched off, out of network range, or busy) your callers will be diverted to voicemail, and invited to leave a message for you. Whenever you have received a voicemail message, the ...
  7. Reward Mobile | Update Your Phone Settings Complete the form below and Reward Mobile will automatically send settings to your phone to setup your Internet, MMS or WAP on your handset. Important Note: When asked for your service provider, you must select ‘Postpaid’.
  8. Reward Mobile | Emergency Calls In an emergency in Australia, you can always call Triple Zero (000) when coverage from any mobile network is available, and even if your handset is locked or your service is barred. There is also an international emergency call number 112 used by every GSM network all over the world. This ...
  9. Reward Mobile | International Mobile Roaming Reward Mobile International Mobile Roaming (IMR) is temporarily unavailable. If you have any questions, please call Reward Mobile Customer Care on 1300 305 305.
  10. Think Mobile | Translation or Interpretation Service Do you require translation or interpretation services? Think Mobile recommends you utlise the Australian Government’s Translating and Interpreting Service. The Australian Government’s Translating and Interpreting Service is an interpreting service for people who do not speak English. The ...

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