Vanilla Telecom | Privacy Policy

When do we collect personal information?
We only record personal information that you provide directly to us. Generally, we only collect personal information about you in the following situations:

• When you register with Vanilla Telecom;
• When you send us an email; and
• When you use our services.

We will ask you when we need you to provide further personal information for any reason. Generally, we will only collect further personal information that is related to the services that you ask us to provide to you.

We may collect search terms that you enter when searching our web site, but these are not associated with any other information that we collect. We use these search terms to ascertain what people are looking for at our site, and to improve the services that we provide.

For what purposes do we use personal information?
We only use personal information about you for the purpose of improving our site and the services we provide. We will not use personal information about you for any other purpose, without first obtaining your consent.

Contacting you by email
We may use your e-mail address for any purpose for which you provided it. We may also use it to respond to feedback given about our site or services, to provide you with any information you request, to confirm receipt of e-mails you have sent to us or if we need to contact you for any reason.

We may also send you e-mail providing general information about services we provide or about goods or services that are available to you from other persons. Each time we do that, we will give you the opportunity to choose not to receive further emails of that type.

To whom, and for what purposes, will we disclose information we collect from you? We will not disclose any personal information we collect from you without your consent.

Cookies
We may use a feature of your browser called “a cookie” to assign a user ID. Cookies identify your computer to our servers when you visit our website and extend the functionality of the service offered in an area of our website. If you choose to configure your browser so that it will not accept cookies, you will still have access to our website, however, certain functionality may not be available to you.