Getting Started with Tracertrak

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  1. Tracertrak | How do I create a Tracertrak Account? (NGC) Submit a Tracertrak Network Service Application to Pivotel Customer Care Contact Pivotel Customer Care to arrange a call back to speak with a Pivotel Account Manager, to discuss your OH&S worker safety and asset management requirements. Once a Tracertrak solution is agreed upon, your ...
  2. Tracertrak | How do I login to Tracertrak? (NGC) You can login to Tracertrak using your web browser or the Tracertrak Console App The Tracertrak Console provides a user interface to view device locations, manage alerts, send and receive messages and to configure the various aspects of the Tracertrak Console. You can login to the Tracertrak ...
  3. Tracertrak | What web browsers can be used to access the Tracertrak Console? (NGC) Edge, Safari, Firefox and Chrome are recommended. The Tracertrak Team does its best to support the most recent versions of the most used browsers. This includes Edge, Safari, Firefox and Chrome. Internet Explorer is not supported. From time to time some browsers may experience ...
  4. Tracertrak | How do I configure my Tracertrak account? (NGC) Account Administrators configure their Tracertrak account to suit their location, language, time zone and system preferences. The Account Administrator has exclusive edit permissions to the Account settings. As the Administrator, select your avatar in the top righthand corner and click ...
  5. Tracertrak | How do I change the Tracertrak account name? (NGC) The Administrator edits the account nickname name on the Account Settings page By default, all Tracertrak account names are set to the accounts 8 digit account number. Eg. 40001234 The Account Administrator can set the account name when they first log in to Tracertrak. The Account ...
  6. Tracertrak | Quick Start Guide (NGC) General Console Navigation Tracertrak Next Generation Console Quick Set-Up Guide Logging in & Two Factor Authentication Tracertrak Console Login Flow Provide link to Tracertrak portal here Enter username and password and Account name. Choose either your phone or email ...

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