Tracertrak | How do I configure my Tracertrak device? (NGC)

Device Overview

A device is a physical tracking device or tracking application that can have its location data displayed in Tracertrak. A device can be configured with a custom name, icon, alarm notifications and check-in schedule.

Configuration Devices Page

Select the Configuration > Devices menu to view all devices connected on your account and that those are within the device groups you have access to. Click on the edit button on the far right of the device row to open that devices details and customise the configuration of the device.

Within the Edit Device page, it is possible to configure the following:

Device Name: Device names default to the device's identifier ESN.

Tracking Interval: Some devices support the ability to change their tracking frequency over the air. This determines the rate at which a device will send a track point when the device is powered and has tracking enabled.

Additional fields in Device Configuration pages:

Viewing General Information: i.e. Person and profile and name.

Group: Select one or more groups that you want the device to be associated with. This will limit the visibility of the device to only people who have access to one or more of the groups selected. The absence of a group selection will cause the device to be placed in the "not grouped" group when devices are displayed by group.

Geofences: Select one or more geofences that you want the device or person to be associated with. If the device or person enters or exits a selected geofence, a breach alarm will trigger if the geofence has been configured with alarms.

Configuration: Set tracking on or off etc.

Activation: Where an appropriate device is being used.

Location: (Define Home Location pop up) Some devices can be configured with an Away from Home alarm. These devices are considered "Fixed" and need to be configured with a "Fixed Location" that represents the location from which they are not to move. If they do move, an Away from Home alarm will trigger.

Notifications: Those devices that cannot be assigned a profile have their alarm notifications configured in the edit device page. Those that can be are bound by the notifications associated with the assigned profile.

Categories: Devices