Devices
- Tracertrak | How do I add a device to my Tracertrak account? Submit an activation request to Pivotel Customer Care Typically, devices are not connected before they are shipped. This means they are not active and will not show up in any Tracertrak account until you request them to be connected. When you are ready to use your device, contact Pivotel ...
- Tracertrak | What devices are supported on Tracertrak? Tracertrak supports a range of asset tracking and OH&S devices. Tracertrak supports three types of devices. Asset Satellite Tracker: designed to track the location of remote assets of interest such as vehicles, containers and mining equipment. OH&S Satellite Device: Operational ...
- Tracertrak | How do I configure my Tracertrak device? Click on the device name to open the device details page Device Overview A device is a physical tracking device or tracking application that is capable of having its location data displayed in Tracertrak. A device can be configured with a custom name, icon, alarm notifications and ...
- Tracertrak | How do I suspend a device? Use the Device Suspension tool in Administer > Account Settings Suspending a device, reduces the monthly subscription cost of the device for the period the device is suspended. Devices must generally be suspended for a calendar month before you will receive a credit on your Tracertrak ...
- Tracertrak | How do I un-suspend / reactivate a device? Use the Device Reactivation tool in Administer > Account Settings Un-suspending a device reactivates that device, allowing the device to be configured, allocated and trackable in Tracertrak. Un-suspending a device before it has been suspended for a calendar month will prevent a suspension ...
- Tracertrak | Where can I find my devices identifier? Device identifiers are typically found on the back, in the battery compartment or within the device settings