Thuraya Trade-in Offers
Please select an option below to proceed.
To view the Thuraya trade-in offers, select which Thuraya device you are trading in.
I'm trading a
Thuraya XT-Lite/SatSleeve.
I'm trading a
Thuraya XT-PRO.
I'm trading a
Thuraya MarineStar.
I'm trading a
Thuraya X5-Touch.
I'm trading another
Thuraya device.
Not trading, I want to
request a refund.
How the Thuraya Trade-in Program works
Review the information
and select an offer.
Submit your order via the
Pivotel Online Store.
Complete the Pivotel Trade-in
Declaration Form.
Declaration Form.
Send your trade-in equipment and
Declaration Form to Pivotel by post.
Declaration Form to Pivotel by post.
Within 10 business days Pivotel will validate your trade-in application and ship your order.
Once you receive your order, activate
your service(s) in the online portal.
View the full Thuraya Trade-in Program process here
Please ensure you complete each step of the process.
Ask a question
Do you want to know more about a Pivotel service plan, product or solution?
Ask our friendly Customer Care team here.
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