Policies
- Reward Mobile | Privacy Policy Our Privacy CommitmentWe are committed to protecting the privacy of your personal information. What information do we collect?We may collect the following types of personal information: Your name, date of birth, gender and contact details (which may include home address, billing ...
- Reward Mobile | Consumer Complaint Handling Policy Reward Mobile is committed to resolving all Consumer Complaints about our services to your satisfaction quickly and effectively. What is a Consumer Complaint?A Consumer Complaint is any expression of dissatisfaction made to us about our products or services, or the way we have managed a ...
- Think Mobile | Privacy Policy Our Privacy CommitmentWe are committed to protecting the privacy of your personal information. What information do we collect?We may collect the following types of personal information: Your name, date of birth, gender and contact details (which may include home address, billing ...
- Think Mobile | Consumer Complaint Handling Policy Think Mobile is committed to resolving all Consumer Complaints about our services to your satisfaction quickly and effectively. What is a Consumer Complaint?A Consumer Complaint is any expression of dissatisfaction made to us about our products or services, or the way we have managed a ...
- Vanilla Telecom | Industry Compliance Industry ComplianceThe Telecommunications industry is highly regulated in Australia. Vanilla Telecom is an active member in the Telecommunications regulatory and compliance groups. We have strong ethics and a proven history and reputation. An overview of some of the industry groups are listed ...
- Vanilla Telecom | Consumer Guidance for Scam Calls How can I spot a scam?Scammers are very sophisticated, which can make a scam difficult to spot. Scammers may: pretend to be from an organisation you trust and ask for your personal details in a call or a text say that you have won a prize or there’s money waiting for you disguise their ...
- Vanilla Telecom | Compliance For Service Providers SpamAll commercial electronic messages sent to an electronic address in Australia are beholden to the Spam Act. Kindly familiarise yourself with this legislation and ensure your compliance, the key regulations can be found at https://www.acma.gov.au/avoid-sending-spam#how-to-comply and below: ...
- Vanilla Telecom | Terms and Conditions The contents of Vanilla Telecom World Wide Web pages are provided “as is”. Except as required by applicable law no warranty of any kind, either express or implied, is made in relation to the accuracy, reliability or content of the pages. Vanilla Telecom reserves the right to revise the ...
- Vanilla Telecom | Privacy Policy When do we collect personal information?We only record personal information that you provide directly to us. Generally, we only collect personal information about you in the following situations: When you register with Vanilla Telecom; When you send us an email; and When you use our ...