Current Outages
If this outage affects you and you require further assistance, please contact our Customer Care team on 1300 882 448 (Australia) or 0508 882 448 (New Zealand)
| Title: | NBN BSS Broken Hill Maintenance |
|---|---|
| Service Outage Reference: | PSOUT00952 |
| Nature: | Planned |
| Description: | Initial: 15:11 09-Jul-2024 Dear Customer, Please be informed that NBN BSS has a planned maintenance on 16/07/2024 from 00:00H - 06:00H AEST on Broken Hill Gateway. During the maintenance, the systems and services under the below beams will be interrupted for up to 10 minutes. 1BB033C1 (033) 1BB048C1 (048) 1BB082C1 (082) 1BB087C1 (087) 1BB088C1 (088) 1BB091C1 (091) 1BB095C1 (095) 1BB097C1 (097) |
| Satellite Services: | NBN Services |
| Outage Start Time: | Tuesday, 16/07/24 00:00:00 GMT+1000 |
| Estimated Outage Restoration Time: | Tuesday, 16/07/24 06:00:00 GMT+1000 |
| Title: | Emergency Network Maintenance - Pivotel |
|---|---|
| Service Outage Reference: | PSOUT00955 |
| Nature: | Planned |
| Description: | Initial: 11:18 12-Jul-2024 Dear Customer, After recent network issues and to strengthen the network security and resilience, Pivotel need to perform an emergency network upgrade across multiple devices - No service impact anticipated. Pivotel NOC would monitor all the services closely and raise a separate notification should any incident occurs during this planned maintenance. This maintenance would be carried out over multiple days as per below schedule. Listed services are at Risk during the maintenance – not impacted though. 12-July 11:30 AM to 04:00 PM AEST 15-July 09:00 AM to 04:00 PM AEST 16-July 09:00 AM to 04:00 PM AEST 17-July 09:00 AM to 04:00 PM AEST 18-July 09:00 AM to 04:00 PM AEST 19-July 09:00 AM to 04:00 PM AEST |
| Customers: | TracerTrak |
| Systems: | PSG TracerTrak Wholesale Transit |
| Satellite Services: | Globalstar Simplex Globalstar SPOT |
| Outage Start Time: | Friday, 12/07/24 11:30:00 GMT+1000 |
| Estimated Outage Restoration Time: | Friday, 19/07/24 16:00:00 GMT+1000 |