FAQs
- Tracertrak Safeworker App | FAQs Will the Tracertrak SafeWorker App function when outside of network (4G & WiFi) coverage? When outside of network coverage you will be able to access the Tracertrak SafeWorker App, however, you will not be able to check-in or receive updates from Tracertrak. For standard operation of the ...
- Rockfleet | FAQs Tracking How often will my device send its position? RockFLEET will transmit its location every 5min when powered and away from its home port. When within 250m of the home port, the device will only transmit once every hour. A RockFLEET that is not externally powered will only transmit once ...
- Vodafone 3G Network Shutdown | FAQs Vodafone is making some changes to its network that may affect your service(s). Pivotel Mobile services use the Vodafone Network which is closing down its legacy 3G mobile network on the 15th of December 2023. Vodafone’s 4G network now covers more than 24 million Australians. With superior ...
- Pivotel SIM Card Replacement Program | FAQs Pivotel is introducing a new satellite phone service SIM card and will be ceasing support for previous-generation SIM cards. Pivotel is undertaking a SIM Card Replacement Program that requires the majority of our Australian and New Zealand users with Iridium, Inmarsat and Thuraya satellite ...
- Thuraya Australia Network Closure | FAQs Pivotel Thuraya Services in Australia were delivered using the Thuraya 3 (T3) Satellite. Thuraya has advised they have suffered a sustained Force Majeure Event which prevents services being delivered in the T3 coverage area which includes Australia. Services are no longer available and are ...
- Telstra 3G Network Shutdown | FAQs Telstra is making some changes to its network that may affect your service(s). Pivotel Mobile service plans use the Telstra network. Telstra plans to shut down its legacy 3G mobile network on the 31st of August 2024. Most Pivotel Mobile customers already access 4G network services and will not ...