Tracertrak | How do I Configure a device (NGC)

Navigate to the Configuration > Devices page and select the edit device button at the end of the device row.

Devices will appear in this page when they are activated by the Pivotel Customer Care Team.

You may visualise the device list by “Device Type” or “Device Group” by selecting the sort options at the top of the page.

Selecting the edit device button will bring up the Edit Device pop up where the following information can be configured:

  • Device name – Change or view Device name and details
  • Group – Assign the device to Group(s)
  • Geofence – Assign the device to Geofence(s)
  • Tracking – Adjust configuration intervals & On / Off
  • Application activation – Create code for SWA activation, reactivate service or revoke service
  • POI location parameters – Define home location by address, last known location, POI or Coordinates. Set the radius for this location via the free form box
  • Notifications – Set the notifications applicable to the device you are editing

Categories: Configuration