Tracertrak | What device groups should I assign to a person? (NGC)

Assign the device groups to which the person belongs or needs to manage

Device groups are used to limit the visibility of devices to specific people in the Tracertrak account. This is useful when you have multiple departments working in the same account, but you only want people within those departments to be able to view and manage their own devices.

Navigate to the Configuration > People page.

Select the edit button at the end of the row of the person you wish to edit. The “Edit Person” screen will pop up and display the person details. From here, select the device group and save your selection.

To limit visibility of devices, within the “Edit Person” page, only select those device groups that contain the devices you want the person to have visibility of. Any devices that are not members of the selected groups will not be visible to that person, preventing them from searching the history of that device or managing that device.

If there is no need to limit visibility of devices, “All Groups” should be selected under the “Edit Person” page. This is the recommended configuration for all people on the account unless device visibility restrictions are desired.