Configuration
- Tracertrak | How do I edit a profile? (NGC) Navigate to the Configuration > People Profiles page and select the Edit button at the end of the Profile Row. This selection will take you to a 4 step edit profile wizard that will allow you to make quick changes to the profile. Step 1. This step allows you to change the profile ...
- Tracertrak | How do I allocate a profile to a device? (NGC) Use the quick link on the Configure > Devices page or allocate it in the Edit Device page. Profile Allocation Overview Allocating a profile to a device associates the check-in schedule and alarm notifications of that profile to the actions of the device, including the tracking events, ...
- Tracertrak | How do I add a person? (NGC) Navigate to the Configuration > People page and select the Add person button in the top right-hand corner of the page. This selection will open the Create New Person pop up. Enter the Personal details, Address, Global RCC Emergency contacts, Device Group and any free form additional ...
- Tracertrak | How do I edit a person? (NGC) Navigate to the Configuration > People page and select the edit person button at the end of the person row. Select the edit button on the row of the person you wish to edit. The Edit person screen will pop up and display the person details. From here, you may edit the personal details, ...
- Tracertrak | How do I Configure a device (NGC) Navigate to the Configuration > Devices page and select the edit device button at the end of the device row. Devices will appear in this page when they are activated by the Pivotel Customer Care Team. You may visualise the device list by “Device Type” or “Device Group” by ...
- Tracertrak | How do I assign a device to a person? (NGC) Person Allocation Overview< Allocating a device to a person associates that person to the actions of the device, including the tracking events, Check-in events, Help requests and most importantly SOS requests. Understanding who has the device provides context of who has triggered the ...
- Tracertrak | How do I add a device group? (NGC) Navigate to the Configuration > Device Groups selection page Groups only need to be setup if you want to restrict which users can see which devices and/or want the convenience of filtering map results by groups. Device groups are a good way to organise your devices if you have lots of ...
- Tracertrak | What device groups should I assign to a person? (NGC) Assign the device groups to which the person belongs or needs to manage Device groups are used to limit the visibility of devices to specific people in the Tracertrak account. This is useful when you have multiple departments working in the same account, but you only want people within those ...
- Tracertrak | How do I configure Geofences? (NGC) Navigate to the Configuration > Geofences page and select the Add Geofence button at the top right of the page. You may view the Geofence Data by Type i.e. Inclusion or Exclusion Zones or by Geofence Status Selecting this will take you to the Create New Geofence pop up. In this ...
- Tracertrak | How do I configure Custom GIS? (NGC) Navigate to the Configuration > Custom GIS page and select the Add Location button in the top right corner of the page. You can view the data on this page by Location Groups by using the sort buttons at the top of the data grid Edit existing Points of Interest by selecting the edit ...