Important
IsatPhone 2 must have firmware version 1.8.1 or higher and IsatPhone Pro must have firmware 5.11.0 or higher to work with a Pivotel SIM. For instructions on how to update your firmware go to http://www.inmarsat.com/support/ or call Pivotel Customer Care on 1300 882 448.

Pivotel Inmarsat Call Plans

Rates apply to Inmarsat IsatPhones only.

 

Isat 40
(Min. cost over 24 months is $960)
Isat 60
(Min. cost over 24 months is $1440)
Isat 80
(Min. cost over 24 months is $1920)
Isat 99
(Min. cost over 24 months is $2376)
  

   Monthly Access Fee

$40 $60 $80 $99

   Monthly Included Value

$0 $30 $55 $79

  Outgoing Satellite Calls per 30 seconds

75c 60c 60c 40c

   Flagfall

40c 40c 40c 40c

   Standard Costs

Unit Pricing Data
   Cost of a 2 min call before any   
   discounts to standard numbers and
   standard national mobile numbers
$3.40 $2.80 $2.80 $2.00
   Cost of a Standard SMS before any
   discounts to standard national mobile
   numbers
50c 50c 50c 50c
   Number of Standard Calls if you
   restricted your use solely to standard
   national mobile calls each of 2 minutes
   in duration you could make:
0 call 10 calls 19 calls 39 calls
   Download Critical
   Information Summary

No min term CIS

No min term CIS

No min term CIS

No min term CIS

24 month term CIS 24 month term CIS 24 month term CIS 24 month term CIS
Note: No minimum term if you choose to pay a $50 connection fee. Minimum cost will be one month's access fee + $50 connection fee.
Download Brochure
Value Added Services

   Special Calls and Value Added Services

   Pivotel Customer Care (1300 882 448)    FREE
   Calls to 1800 numbers    Charged at applicable satellite rates
   Calls to 13/1300 numbers    Charged at applicable satellite rates
   Calls to 0406 32TEST (0406 32 8378)    FREE
   Voicemail

  

   - diversion to voicemail    FREE
   - calls to voicemail retrieval    Charged at applicable satellite rates
   - SMS notification service    FREE
   Call Forwarding (within Australia)    charged at applicable satellite rates

   Emergency Calls 000/112

   FREE
 
Miscellaneous Charges

  General Charges

  
   Change of mobile number    $33
   Bill reprint charge    $6 per bill
   Late payment fee    $15 per month
   International calls & roaming    Call Customer Care on 1300 882 448
 
Terms and Conditions

Pivotel IsatPhone plans use the Inmarsat Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 30 second increments unless otherwise stated. Prices include GST and are subject to change. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. 24 month minimum term applies to the Pivotel Isat 40, Isat 60, Isat 80 and Isat 99 plans. Visit www.pivotel.com.au/coverage for a coverage map. An Inmarsat device is required to access the Pivotel Inmarsat service (see handset pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 24 months is $960 on Isat 40, $1,440 on Isat60, $1,920 on Isat 80, and $2,376 on Isat 99. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You may choose to waive the minimum term by paying a $50 contract waiver fee at the time the service is connected.

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